For example, an oil and natural gas company might form a strategic alliance with a research laboratory to develop more commercially viable recovery processes.
A clothing retailer might form a strategic alliance with a single clothing manufacturer to ensure consistent quality and sizing. Knowledge Management provides the ability to connect and cooperate complex ideas efficiently and can be beneficial even to expand when using strategic alliances. To make Knowledge Management work in an organization it must be grounded in the realities of the business needs and drivers, and aligned to the delivery of organizational objectives, which this case TCS requires for the expansion of their organization.
It should not be seen as an optional or marginal activity but as part of the organizational essential need, embedded in their business process, which is highly relevant in their solutions. Strategic alliance can cause major problems if not handled properly. The practice will focus on helping customers develop next-generation virtualized data centers and achieve greater operational and energy efficiency. The companies will also explore new networking innovations to address the needs of large and small businesses for IT services.
One of the main concerns was over the alignment of short term and long term goals of both organizations and the value of strategic alliance in the current downturn in global markets. Most staff will need training to adjust to the new systems. The two companies want to cooperatively come up with and supply information technology service solutions to clients that will help their businesses build next-generation data centers by taking advantage of the network as a platform.
The two companies are spread out in a wide range of countries and due to this there are a lot of communication issues. Both companies have to invest in skills development and training labs to provide an end-to-end solution to meet customer requirements. N Chandrasekaran, chief operating officer and executive director of TCS. Also some concerns were about improving operational efficiency and productivity, enable business agility, and improve enterprise knowledge.
The TCS-Cisco strategic alliance enables end-to-end IT infrastructure services, united with assurance services, and IT application services enabling seamless system integration of Cisco products. Both companies will invest in skills development and training labs to provide an end-to-end solution to meet customer requirements. Cisco has recognized the low-cost advantage of operating in India as well as high pool technology talent and expertise.
Tata consultancy services already provide IT consultancy services to a large amount of countries. The company offers some of the most complex applications and next generation IT infrastructures in the world. In terms of people one of the key values is learning and sharing. The company has introduced three initiatives to promote a greater learning culture. First is the proactive employee engagement program which allows senior managers to have face to face meetings with employees across various functions and grades.
The other initiative has promoted a share care grow culture and and encouraged individuals to advance their own ideas and resolve ideas at local level. Finally the last initiative was professional excellence role enhancement ownership culture personal growth employee and learning. The relations include awareness of mutual dependence, mutual exchange of information and experiences Low power distance Fluidity of roles and job description In managing knowledge, workers should be prepared for any change in the scope of work in total or partial.
This is because changes in the scope of work requires employees to share knowledge constantly. Low power distance Participatory management Employee participation in decision making provides an opportunity for organizations to use their knowledge and skills.
This participation can enhance the sense of responsibility in every employee making decision made Focus on people Low power distance Leadership strengthening learning processes Employers should encourage workers to participate in discussions, ask questions of the problems that is unclear and listen to them carefully. In fact, the employer must offer the employee time, the resources and conditions to find and solve organizational problems. This will encourage the worker to be creative and knowledge sharing can take place Focus on people Low power distance Team work Teamwork encourages knowledge sharing among workers Collectivism Co-operation Co-operation is the basis of element in a team.
It promotes knowledge management and sharing between organization and workers. Collectivism Openness to environment Non-formalized ways of communication Communication important for people to possessing information. Non-formalized ways of communication are lack of emotional barriers in communication with superiors facilitate the flow of knowledge.
Low power distance Possession of appropriate information Workers develop their communication skills in open and direct knowledge sharing. Low power distance Unlimited access to sources of information and knowledge Unlimited access to sources of information and knowledge is needed for workers to fulfil their assigned tasks. Low power distance External orientation openness Openness culture encourages the exchange of knowledge and thought. High tolerance of uncertainty Tolerance of uncertainty Workers use any change in job scope as a source of inspiration and opportunities to apply knowledge in new situations High tolerance of uncertainty Pro-innovation External orientation Right to mistakes and risk The daily challenges of work is a burden to the worker and may have made a mistake.
High tolerance of uncertainty Pro-innovation Difference of opinions Disagreement between the workers may become the basis for discussion of the problems in different viewpoints. This can stimulate the thought and an opportunity to deepen knowledge. Pro-innovation Acceptance of diversity of actions Workers are given the freedom in choosing the method employed, operate equipment operation, and other stimulating creative approach.
This allows workers to exchange experiences and ideas between them. Pro-innovation Trust Trust involves a relationship between the organization and workers. Workers trust to the organization's leaders, their power, the reality of the goals and benefits of their knowledge management needs to be created. Focus on people Courage Courage is the readiness to introduce changes, presenting their own opinions, participating in discussions, formulation of constructive criticism, investigate, create relationships and critical view of the state of one's knowledge.
High tolerance of uncertainty Full use of possessed knowledge Workers focus on the use of information and knowledge productively. This includes databases, document circulation system, the concept of an organization's operations, products, services, technology, and solve everyday problems. Pro-innovation High professional competences of people working for organization Knowledge acquires significance when co-operation are professional competence and trainings of workers are treated as investment Pro-innovation Status based on achievements Striving after perfection, professionalism When workers possessing specific knowledge and professional in an organization, they tend to have a higher sense of confidence, make rational choices, high self-esteem and having professional aspirations.
Pro-innovation Status based on achievements Pressure on learning Through learning, workers gain knowledge and deepen it. Besides, they able to develop competencies, skills and activate creativity. Pro-innovation Increasing autonomy of knowledge employees An organization demand for a worker to be able to perform tasks with minimum supervision and creating effective pro-attitudes Focus on people Pro-innovation Necessity for achievements Workers achievements in job scope demand on searching, creating, using and sharing knowledge.
Status based on achievements Pro-innovation Creativity Workers creativity needs to stimulate in order to enhance their innovation and motivation. Pro-innovation Flexibility Intellectual flexibility is significant to knowledge management. Workers need to have openness and readiness into new ideas, ability to adapt to new situations Pro-innovation High tolerance of uncertainty Customer's satisfaction Customer satisfaction is a priority of the company.
The management has to make strategic decisions, concentrating on customers need and satisfying them. Knowledge management almost at every stage to strengthen the decision-making process by providing information about current and prospective customers. Beside workers, knowledge also transferred between students. This knowledge sharing also faced some barriers and motivator either especially in online learning.
Both parties should play their role in the success of knowledge sharing that is expected. Capturing and sharing critical knowledge and expertise should be occurring continuously among employees. In many cases, however, it is not and this need becomes pressing when a valued employee is preparing to retire or change positions. When an organization is considering implementing a knowledge transfer plan it is important to answer several questions: Is the organization going to fill the vacant position or reassign the duties?
Are all the duties of the position still important to the mission of the organization? Is there a need to update the position description? Will the position change, remain as is, or be eliminated once the employee leaves? What is knowledge transfer? Accordingly, lost knowledge would decrease this vital capacity and help undermine organizational effectiveness and performance. The goal of transferring knowledge to others [known as Knowledge Transfer] is to: Identify key positions and people where potential knowledge loss is most imminent.
Assess how critical the knowledge loss will be. Develop a plan of action to ensure the capture of that critical knowledge and a plan of action to transfer it.
Why is knowledge transfer important? These employees have acquired a tremendous amount of knowledge about how things work, how to get things done and who to go to when problems arise.
Knowledge management is the company is very huge and in many sectors. How to maximize the effective of the knowledge and use them for different purposes is very important. First, the knowledge management system can help the manager to implement and analyze the strengths and weakness of the company.
Knowledge Management and Instructional Technology - Knowledge Management and Instructional Technology The new "buzz word" in many corporate circles currently is the term "Knowledge Management or K.M." KM is considered mostly a role for the Information Technologist because of its storage of the company's information on .
Knowledge Management programs are typically tied to organizational objectives and are intended to lead to the achievement of specific outcomes such as shared intelligence, improved performance, or higher levels of innovation. Knowledge is a competitive advantage for all organization but the way we used the knowledge is the most important. The aim of this study to discuss the relationship between knowledge sharing mechanism and the development of pricing strategy, how we can know that we developed a successful pricing strategy, how we can achieve our .
The advice to knowledge management issues has been discussed. The planning and concepts are communicated and a detailed answer is written to discuss facts with the use of external sources and these have been referenced. Towards the end after all the points been considered, improvements with the linking to knowledge management have been . Knowledge Management "Knowledge management is the set of practices aimed at discovering and harnessing an organization 's intellectual resources. It 's about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships.